Send.tng Email Marketing Software System

Email Marketing is the easiest way to grow your business!

Email Marketing can help obtain and retain customers, keep members informed, increase sales, fill seats, raise brand awareness and help grow your business. Email is fast, efficient and more affordable than traditional print mail. By some measures, it offers the best return on investment compared to any other marketing medium.

Web Content Management System

Websites which require frequent updates to specific areas such as news releases, posting of pdf publications or other documents, what's new areas, photo galleries, etc. greatly benefit from the use of a client-managed Content Management System. This allows a designated client user to make these types of modifications directly to their own website without any specialized Internet knowledge through a web-based interface.

  • No Technical Web Knowledge Required
  • Point, Click, Copy or Paste
  • Multi-level Administration
  • Secure
Online Donation System

With The November Group's Gift.tng Online Donation System creating online campaigns has never been easier. It delivers the online capabilities necessary to raise money and membership revenue online. More than a "donate now" button on your website, Gift•tng Online Donation system helps build and foster relationships with donors and members through specialized online campaigns.

  • Direct Banking or Manual Transactions
  • Automated Tax Reciepting
  • Participant Pledgeing
  • Event Registration and Ticket Sales
Hotel Reservation System

Book.tng Online Hotel Reservation System software simplifies the task of online booking for both hotel and guest with an intuitive and easy to use interface that improves a user's experience and generates more bookings from your hotel website.

  • Full Inventory/Rates Control
  • Groups and Packages
  • Website Dynamic Plugin
  • Referral Tracking
  • Online Surveys
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Send•tng Email Marketing Software System is The November Group’s all-in-one email marketing software that includes everything you need to create, send, and track email campaigns. The system’s feature-rich email autoresponder can completely automate your processes for follow up marketing and customer feedback – saving you hours of valuable time and increasing your profits considerably.

  • Affordable
  • Easy to use
  • High deliverability
  • Scalable
  • CAN-SPAM and email laws compliant
  • Designed to be up and running within a day

System Features

Email Campaign Features

  • Professionally Designed Email Templates – Send.tng Email Marketing Software System includes professionally designed email templates that have been tested to work with all email clients including Outlook, Thunderbird, Hotmail, Gmail, Yahoo, etc. Multiple custom designed HTML email templates can also be created for various campaigns.
  • Create HTML, Text or Multipart Emails - Send•tng Email Marketing System gives you the option to use HTMLonly, text-only or multipart (HTML and text) emails. When you choose multipart Send•tng Email Marketing System will automatically deliver the most appropriate format to each subscribers inbox, depending on whether their email client can display HTML emails or not.
  • Unlimited Personalization Options - Custom fields can be created to capture additional details about new people subscribing to your mailing lists, which can be used to personalize the subject line and content of any emails they send out through Send•tng Email Marketing System. Existing email subscriber list(s) can be easily imported by Send•tng Email Marketing System as well.
  • Simple, Integrated Campaign Editor - Send•tng Email Marketing System's built-in campaign editor can easily be used to create visually stunning newsletters, promotional emails and flyers. If they can use Microsoft Word, they can use Send•tng Email Marketing System and one of the integrated templates to create an email campaign in around 20 minutes.
  • Email Campaign Scheduling - After an email campaign is created, it can be sent immediately or can be scheduled to send at any time in the future using Send•tng Email Marketing System's built-in scheduling. Notifications to administrators can automatically be sent via email when sending starts and finishes.
  • Bulk Campaign Tasks - Save time and perform bulk campaign tasks such as delete, archive and activate with just a few clicks using Send•tng Email Marketing System's bulk tasks option.
  • Archive Sent Campaigns as RSS - Send•tng Email Marketing System can archive all sent email campaigns into individual RSS feeds for each mailing list. This can then be used to setup campaign archives on your site.
  • Complete Campaign and Link Tracking Reports, Open Tracking and Embedded Images - For each email campaign link click tracking and email open tracking can be enabled/disabled. See exactly how many people opened their email, how many people unsubscribed, which links they clicked, email forwarding statistics and more. Images can also be embedded as attachments along with each email so recipients aren't prompted to display images by their email client.
  • Send Hundreds of Thousands of Emails - Send•tng Email Marketing System was designed from the very beginning to be able to support the sending of hundreds of thousands of emails without crashing or without any problems - such as duplicate sending.

Autoresponder Features

  • Multi-Message Email Autoresponders - Create a series of emails, tell Send•tng Email Marketing System when each email should be sent out (ie 1 hour, 1 day, 2 days, 1 month, etc after someone subscribers to your clients mailing list) and you've created an instant and automated multi-message email autoresponder.
  • Create and Send Unlimited Autoresponders - Unlimited autoresponder emails can be created and sent on autopilot with Send•tng Email Marketing System.
  • List Segmented Autoresponders - Segment subscriber lists and create follow up autoresponders based on specific custom field values, such as only send to subscribers who match certain criteria, such as a particular age, location or interest, or those who clicked on a specific link in an email campaign.
  • Integrated, Automatic Bounce Handling - Send•tng Email Marketing System makes it easy to remove bad email addresses from subscriber lists with its built-in bounce handling engine. An email account can be setup to accept bounced emails when a campaign is sent and Send•tng Email Marketing System takes care of the rest.
  • Complete Autoresponder Statistics - Send•tng Email Marketing System includes detailed statistical reporting for autoresponders, including sending and unsubscribe stats, open rates, bounce and forwarding stats - all shown as easy-to-read charts.
  • Personalize Autoresponder Messages - Custom field values (such as subscribers first name) can be included in both the subject line and content of autoresponder email messages. Personalization helps to improve open rates and ensure messages arrive in the subscribers inbox and not their junk mail folder.
  • Create HTML, Text or Multipart Autoresponders - Send•tng Email Marketing System gives the option to create HTML-only, text-only or multipart (HTML and text) autoresponders. With multipart, Send•tng Email Marketing System will automatically deliver the most appropriate format to each subscribers inbox, depending on whether their email client can display HTML emails or not.

General Features

  • CAN-SPAM compliant email marketing software
  • Language support (language files separate from php code)
  • Templatized (html separate from php code)
  • Server / User Timezone support
  • Change per-page results easily
  • Forgot password option
  • Copy things (eg lists, newsletters, templates, autoresponders, forms)
  • Built in templates (easy to add more)
  • Remember login details
  • Built in tutorials
  • Context-sensitive help / tutorials
  • If you only have access to one mailing list, you are automatically taken to the next step in whatever process you are performing

Lists

  • Bulk changes to list subscribers (change all to html/text, make them active/inactive)
  • Copy lists
  • Merge multiple lists into one list
  • Save reply-to, bounce-address, bounce account information with a list
  • Allow imap bounce account
  • Allow extra mail settings to be saved per list (eg /notls or /nossl)
  • Cron bounce processing if account information is available
  • Bounce processing differentiates between types (hard, soft). Send•tng Email Marketing System detects a hard bounce and sets the status of the subscriber to bounced and never emails them again. Send•tng Email Marketing System detects a soft bounce but does not change the status of the subscribe until a soft bounce has occurred 5 times on that same subscriber. Once an email has soft bounced 5 times, it is treated as a hard bounce.

Custom Fields

  • Associated with a mailing list not with a user (means sharing a list between user will show custom fields correctly)
  • Can be associated with multiple lists at once
  • "Radio button" type
  • Data checking when importing/subscribing

Manage Subscribers

  • Search all of your lists at once
  • Option to bypass filtering step
  • Bulk changes (delete multiple at once, change them to html/text)
  • Save different stages of subscribe. Eg subscribe request (time + ip address), subscribe confirm (time + ip address)
  • Save different stages of unsubscribe. Eg unsubscribe request (time + ip address), unsubscribe confirm (time + ip address)
  • Only show custom fields associated with the list a subscriber is on
  • "Bounce" and "unsubscribe" status

Import Subscribers

  • Import subscribe date
  • Handle quotes around field names properly
  • Reporting about import results (see duplicates, problems with data etc)
  • Option to add subscribers to any autoresponders the list has

Banned Subscribers

  • Global ban list (bans across all lists)
  • Upload a file of email addresses to ban

Newsletters

  • Bulk actions (make multiple newsletters active/inactive at once)
  • Attachment handling
  • Save/Save and Exit buttons (can save as you are going)
  • No need to refresh to upload a file or import from a url
  • Check and warn about missing unsubscribe links
  • Archives are an rss feed so easily changed and easily ported to an external website
  • Choose whether to archive per newsletter

Sending Newsletters

  • Can send to multiple lists at once (removes duplicates before it starts)
  • A send through the popup can be paused, cron turned on, it will pick it up and continue the send and vice-versa
  • Cron sending will create the queue just before it starts (so if you schedule in advance, new subscribers will be picked up and any unsubscribes will be removed before starting the process)
  • Can embed images into an email
  • Change character set / encoding for each send
  • Cron sending can pick up "broken" or interrupted mailings
  • Auto-optimizing of sends (database is automatically optimized before and after a send)
  • Admin and user get notified if a user goes over per-month of max-emails limits

Templates

  • Global templates
  • Bulk actions (make multiple templates active/inactive global/not global at once)
  • Save/Save and Exit buttons (can save as you are going)
  • No need to refresh to upload a file or import from a url

Autoresponders

  • Bulk actions (make multiple autoresponders active/inactive at once)
  • Save/Save and Exit buttons (can save as you are going)
  • No need to refresh to upload a file or import from a url
  • Option to add existing subscribers to the autoresponder
  • Can embed images into an email
  • Change character set / encoding for each autoresponder
  • Check and warn about missing unsubscribe links
  • Only show custom fields associated with the autoresponders mailing list. Don't let a user include custom fields that aren't associated with the list

Forms

  • Send-to-friend form (with appropriate stats)
  • Management for ordering custom fields / form options (move things around in an easier fashion)
  • "Subscribe form" can now be a "contact form".
  • Use appropriate smtp server details that are set (ie will pick up general settings or user settings)
  • Can send text and html parts of confirm/thanks emails
  • Modify details and send-to-friend can be customized
  • Option to show/hide subscriber format choice
  • Easier customizing (form html is outside of code and easily edited)

Users

  • Flexible permissions
  • Maximum emails (like "email credits"). These count down with each email sent
  • Option to allow them to edit their own details
  • Text/HTML footers which will get appended to the bottom of every email that user sends out
  • Info tips can be turned on/off per user
  • Give a user permission to specific templates
  • Enable / disable a user easily

Stats

  • Show more information (how many sent, how long it took, unique opens)
  • Show open stats, link stats, bounce stats, forwarding stats, unsubscribe stats per newsletter or autoresponder
  • Show trends in subscribes/unsubscribes per mailing list
  • Show trends per user for their send history
  • Show per domain information per mailing list (eg 50% are yahoo subscribers)

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The November Group Custom Website Design and Development